Jewellery Care Guide
Your pieces are crafted to last a lifetime. With a little care and attention, they'll stay as brilliant as the day you received them. Follow these guidelines to protect your investment.
About Your Lab Grown Diamond
Our diamonds are created in a controlled environment and are chemically, physically, and optically identical to mined diamonds — same hardness (10 on the Mohs scale), same brilliance, same durability.
Lab grown diamonds do not deteriorate over time. They cannot be scratched by everyday materials. However, the metal settings, prongs, and bands do require regular care to keep your piece looking its best and to protect the stone securely.
Everyday Cleaning
Regular, gentle cleaning prevents the build-up of oils, lotions, and debris that dull your stone's brilliance.
At-Home Cleaning
- Mix a few drops of mild dish soap with warm (not hot) water.
- Soak your piece for 20–30 minutes.
- Gently scrub with a soft toothbrush — focus on under the stone and around prongs.
- Rinse thoroughly under clean running water.
- Pat dry with a soft, lint-free cloth. Air dry fully before storing.
How Often to Clean
- Weekly — quick rinse with water after wearing.
- Monthly — full soap soak as above.
- Every 6–12 months — professional ultrasonic cleaning and prong inspection recommended.
- Clean more frequently if you work with your hands, exercise regularly, or use skincare products daily.
Care by Metal Type
Each metal in our collection has slightly different care requirements. Find your metal below.
What to Avoid
These are the most common causes of damage to fine jewellery.
Always Remove Your Jewellery Before:
- Swimming — chlorine in pools and salt in seawater both degrade metals and can loosen settings.
- Showering or bathing — soaps, shampoos, and conditioners leave residue that dulls stones.
- Applying products — perfume, hairspray, sunscreen, and lotions should be applied and dried before putting on jewellery.
- Exercising or sport — impact, sweat, and friction can scratch or deform metal bands.
- Sleeping — chains tangle and prongs can catch on fabric, bending or loosening over time.
- Housework or gardening — cleaning chemicals and abrasive surfaces are harsh on all metals.
Storage
Proper storage prevents scratches, tangling, and tarnish between wears.
Best Practices
- Store each piece separately in its own soft pouch or compartment — diamonds can scratch other metals and stones.
- Keep in a cool, dry place away from direct sunlight and humidity.
- Use a lined jewellery box with individual slots for rings and hooks for necklaces.
- Include silica gel sachets to absorb moisture, especially for silver.
- Lay necklaces flat or hang them to prevent kinking and tangling.
What to Avoid in Storage
- Do not store in the bathroom — humidity accelerates tarnish.
- Avoid plastic bags for long-term storage (traps moisture).
- Do not pile pieces together loosely.
- Keep away from direct sunlight — UV can fade certain stone colours over time.
- Do not store near rubber bands or wool — sulfur compounds accelerate silver tarnish.
Professional Servicing
Even with perfect at-home care, professional servicing extends the life of your piece significantly.
We Recommend a Professional Check Every 12 Months
- Prong inspection — prongs wear down and can loosen over time, putting your diamond at risk of loss.
- Ultrasonic cleaning — removes deep-set dirt from settings that home cleaning cannot reach.
- Rhodium re-plating — for white gold pieces that show wear on the finish.
- Polishing — removes fine surface scratches from the band to restore original lustre.
- Clasp and catch inspection — for necklaces and bracelets, ensures closures are secure.
Have a question about caring for a specific piece?
Contact our team — we're happy to advise.